The Problem With Naming And Shaming

It’s hard to escape our culture’s love of the practice of naming and shaming. Social media has provided fertile ground for this urge, tempting many a person to call out specific people for their mistakes. Where once we would have contented ourselves with disgruntled grumblings over a consoling cup of tea, we now take to Facebook and Twitter to denounce what we perceive to be mistreatment, ignorance, offence, and disgraceful behavior.

It’s quite understandable, really, even if it does bring an unsavory part of our culture into stark relief. The steady stream of likes and comments (and maybe even a mention on someone’s blog) are irresistibly gratifying. They create a cozy echo chamber, and any who dare to disagree or at least express empathy for the other side are silenced. It’s considered rude and even foolish to chime in if you disagree, because you’re “asking for it.” This argument is akin to the belief that people deserve death threats when they speak about controversial issues. It should not be the norm to be attacked when contributing thoughtfully and respectfully to a conversation on social media, no matter how strong the opposition.

This practice has dire consequences—consequences few people actually understand or even know about. When you name and shame a specific person, do you consider how this might affect their lives? More than once, a person’s life has been effectively ruined by some careless mistake they made, even when they have explained themselves. Can you imagine how you’d feel if you made an honest mistake and found yourself being torn to pieces for all to see? Serious offences, especially when committed knowingly, might merit this treatment (and it must be done judiciously even then) but sometimes we need to move on, if not forgive. Calling out a business, institution, or politician is one thing, especially when dealing with discrimination; calling out the average Joe for something they did to offend you is another. These people have feelings, and reputations, and a right to dignity. Even if you are deeply hurt and on fire with rage, think before you spew that invective on social media.

Yes, it’s frustrating when someone pets your service dog. Yes, it’s infuriating when someone treats you like a child. Yes, it’s demoralizing when someone grabs you without permission while you walk down the street. Yes, you have every right to be angry and, yes, you have every right to post about it. Goodness knows I do. No matter how upset you are, though, you still need to think carefully about consequences before you call someone out by name.

Don’t be lulled into a false sense of security because your privacy settings limit visibility, either. People get in trouble for shaming coworkers all the time, because all it takes is one person sharing screenshots of your post for your actions to become public knowledge. I think most of us have either done this or at least felt the pull—I know I have—but it’s time we gave this more thought. Sure, some people exhibit irritating and dangerous behaviour, and we should definitely shame that behavior in general, but is eviscerating the person on social media going to accomplish much beyond catharsis?

I do not think we should all remain silent when oppressed or genuinely hurt. I also think it’s reasonable to discuss bad behavior without naming specific perpetrators, as I do on this blog with regularity. However, we’d do well not to get too comfortable in our snug little echo chambers, even though they make us feel vindicated. If you want validation, call a friend you trust. Talk to a counsellor. Vent in safe spaces. Don’t use a public (or potentially public) platform to vent your spleen. In an age where everything we reveal online is preserved indefinitely, for anyone to stumble upon and bring to the fore even decades later, impulse control is more important than ever. If self-preservation isn’t enough for you to think twice, at least consider the impact your emotion-fueled condemnation will have on another human being—a human who wronged you, but who has a right not to be dog-piled by an angry mob.

So, think before you name and shame on social media. You never know what the long-term consequences might be.

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One thought on “The Problem With Naming And Shaming

  1. we think that naming and shaming sends out a warning to others so they are not hurt or discriminated against down the track even I have been guilty of naming and shaming a business but I did it because I felt that they were making excuses for knocking me back from a prospective job opportunity particularly when they were willing to have a think about the possibilities and plans were in place to organize scripting for said software I also did it for the fact of being excited about the prospects only to be brought back to earth mighty fast.

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